Ask a Librarian

Please consult the Frequently Asked Questions page before contacting the library.

Questions? Comments?

Chat with a librarian live.
This service is available  Monday-Thursday, 9 am -8 pm; and Friday, 9 am - 4 pm.
Call us at 803-777-4866 or visit the Reference Desk
Sunday, 1 pm -10 pm; Monday-Thursday, 8 am -10 pm; Friday, 8 am - 6 pm; and Saturday 10 am – 6 pm
E-mail us at
Available 24/7; we are generally able to respond within 24 hours Monday - Friday.
Book a Librarian
Available by appointment.
Report a Noise Problem in Thomas Cooper Library
  For help with requesting materials, renewals, or fines contact the Circulation Department.
To request materials, renewals, or interlibrary loans, use one of these services for assistance:
Circulation Department | Interlibrary Loan

More Information

  • "Ask a Librarian" reference services are available to anyone. However, in responding to questions, first priority will be given to USC students, faculty and staff.
  • When submitting questions via e-mail, you may expect a reply within 24 hours during the week. Librarians will check the e-mail account daily, Monday through Friday, excluding University holidays.
  • Response time is always related to the complexity of the question; in some cases we may ask for more information or question clarification.
  • Complex questions and questions involving extensive research are beyond the scope of these services. If your question requires more in-depth research please come to the library where we can assist you.

Columbia Departments Campus Libraries
Columbia Libraries and Collections